Shipping policy

Shipping Area
FeatherOne currently ships throughout South Korea. Additional shipping charges may apply to Jeju Island and other remote or island regions.

Shipping Fees
Shipping fees, if applicable, will be displayed at checkout. Free shipping may be offered depending on promotional or order conditions.

Order Processing Time
Orders are typically processed and shipped within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, inventory issues, or other unforeseen circumstances, shipment may be delayed. We will provide additional notice when necessary.

Delivery Time
After shipment, delivery typically takes approximately 1–3 business days. Deliveries to Jeju Island and remote or island regions may require additional time.

Delivery times may vary due to courier conditions, weather, public holidays, or other circumstances beyond our control.

Tracking Your Order
Once your order has been shipped, shipping information will be sent to the contact information or email address provided with your order. You may track your shipment using the provided tracking number.

Changing Your Shipping Address
If you need to change your shipping address after placing an order, please contact our Customer Support as soon as possible. We may not be able to change the delivery address once the order has been shipped.

Shipping Inquiries
If you experience any issues regarding delayed delivery, lost shipments, or receipt of your order, please contact our Customer Support.

Customer Support: support@featherone.io